Customer Service associate cl 12Accenture Thailand

Job Description
JOB DESCRIPTION:
CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
JOB QUALIFICATIONS:
CSRs with at least 1 year CSR experience in an Insurance OR Finance OR Health account (combined should be acceptable too, e.g. 6 months in Insurance account and 6 months in Finance account totaling to 1 year overall)
Employment Type: Regular Hire
Amenable to work in Gateway Cubao and Alabang site
Open to undergraduate with relevant work experience
Work Background/Experience in General: Must be open to BPO & Non-BPO Experience
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.