Customer Service agents with upselling experienceEdvocomm

CUSTOMER SERVICE AGENTS WITH UPSELLING EXPERIENCE
 
ONSITE | NIGHTSHIFT
Location: Bankal, Lapu-Lapu City
 
EDVOCOMM is expanding, and we're looking for confident and driven individuals who can handle inbound customer inquiries and turn interest into action.
 
If you're someone who can quickly build rapport, ask the right questions, and guide customers toward the best solution - we want you on our team.
 
What You'll Do
Handle inbound customer calls and chats professionally
Provide accurate information about products and services
Identify customer needs and qualify potential leads
Endorse warm prospects to the appropriate team
Maintain accurate records of all customer interactions
What We're Looking For
2 years experience in Customer Service
Experience in cross-selling, upselling, or sales is preferred
Confident, engaging, and persuasive personality
Goal-driven with a strong performance mindset
Willing to work 100% onsite in Bankal, Lapu-Lapu
Amenable to work night shifts
What's In It For You
Competitive salary package plus performance bonuses
Opportunities for career growth and development
Fun, competitive, and supportive team environment
Stable campaign with long-term potential
Convenient location for those living in Lapu-Lapu City