Two (2) years minimum experience for a Call center agent.
• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain the problem or reason for calling.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions about inquiries and concerns of the clients.
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English
Knowledge: Microsoft Excel
Availability for travel: No
Availability for change of residence: No
Other Info
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Signature Medical Concierge Inc
About the company
Signature Medical Concierge Inc jobs
Makati City, Metro Manila

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