Customer care representativeMetacom Solutions, Inc.

Metacom is urgently hiring for Customer Care Representative in CDO City! Job Responsibilities: Developing call center reports and metrics Participating in call center management meetings Identifying opportunities for process improvement Participating in continuous improvement initiatives Demonstrating flexibility and adaptability in responding to customer needs and changes in processes Job Requirements: With basic computer knowledge Good to excellent English communication skills At least College Undergraduate Amenable to work onsite Amenable to work in shifting schedule Interested applicants may click the Apply Now button! Think you're not qualified for the position we are looking for We are also in need of employees for our other vacancies below: 1. Customer Service Representatives for High School Grads without BPO experience 2. Technical Support Representatives for candidates with average English communication skills 3. Hotel/Airline Reservations Specialists for vocational course graduates with or without call center experience 4. Nursing graduates for our healthcare accounts 5. Financial Account Executives for business course graduates with experience in the related field What's In It For You Club Memberships Our employees' growth is our growth as well. At Metacom , we invest in our employees' well-being which is why we offer discounted club membership from diverse fields such as mountain climbing, gym memberships, sports clubs, etc. Credit and Loans Assistance Sometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Metacom , we offer short term loan assistance to cover the costs of their personal expenses. Health Benefits Employees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Metacom , we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their family's well-being. Management Program Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars, and other management programs that will help advance our employees' careers with us. We don't just teach people to be great managers here, we teach them to be leaders that's why Metacom is currently ranked one of the best in the country. APPLY NOW!!! #MetacomSolutions #UrgentlyHiring #CustomerCareRepresentative Work in a place where your team values you
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Cagayan de Oro City, Misamis Oriental
Permanent
Full-time