Offer description
₱ 24,000.00 (monthly) Permanent contract Full Time
The Customer Service Representative (CSR) will be responsible for providing exceptional customer service to clients of a financial services or banking institution. They will serve as the primary point of contact for customers and will handle inquiries, complaints, and account-related issues with a high level of professionalism, accuracy, and empathy. The CSR will be expected to have a strong understanding of the financial products and services offered by the institution and be able to communicate this information clearly to customers.
Duties and Responsibilities:
Responding to customer inquiries via phone, email, or chat in a timely and courteous manner
Assisting customers with account-related issues, such as opening/closing accounts, changing account information, and resolving transaction disputes
Providing guidance and education to customers on financial products and services, such as loans, mortgages, and investment options
Processing customer requests for financial transactions, such as deposits, withdrawals, and transfers
Identifying and escalating issues to the appropriate departments or supervisors as needed
Maintaining accurate and up-to-date customer account information in the institution's systems
Adhering to all compliance and regulatory guidelines set forth by the institution and industry standards
Collaborating with other team members to ensure a high level of customer satisfaction and service quality
Qualifications:
At least 6 months - ANY CCE
Typing test of 35WPM
Must have valid ID
Non-voice post
Amenable to work on site
Perks:
A competitive salary package
Exciting performance bonuses
Generous referral incentives
With HMO
An inspiring and fun work environment with endless career advancement opportunities
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Customer Support
2 minutes ago
Apply
Notify me with similar offers
Report job
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.
₱ 24,000.00 (monthly) Permanent contract Full Time
The Customer Service Representative (CSR) will be responsible for providing exceptional customer service to clients of a financial services or banking institution. They will serve as the primary point of contact for customers and will handle inquiries, complaints, and account-related issues with a high level of professionalism, accuracy, and empathy. The CSR will be expected to have a strong understanding of the financial products and services offered by the institution and be able to communicate this information clearly to customers.
Duties and Responsibilities:
Responding to customer inquiries via phone, email, or chat in a timely and courteous manner
Assisting customers with account-related issues, such as opening/closing accounts, changing account information, and resolving transaction disputes
Providing guidance and education to customers on financial products and services, such as loans, mortgages, and investment options
Processing customer requests for financial transactions, such as deposits, withdrawals, and transfers
Identifying and escalating issues to the appropriate departments or supervisors as needed
Maintaining accurate and up-to-date customer account information in the institution's systems
Adhering to all compliance and regulatory guidelines set forth by the institution and industry standards
Collaborating with other team members to ensure a high level of customer satisfaction and service quality
Qualifications:
At least 6 months - ANY CCE
Typing test of 35WPM
Must have valid ID
Non-voice post
Amenable to work on site
Perks:
A competitive salary package
Exciting performance bonuses
Generous referral incentives
With HMO
An inspiring and fun work environment with endless career advancement opportunities
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Customer Support
2 minutes ago
Apply
Notify me with similar offers
Report job
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.
Submit profile
NeksJob Philippines
About the company
NeksJob Philippines jobs
₱ 15,000.00 monthly · Batanes, Cagayan Valley · 14 September (updated)
Backoffice Support (Non-Voice) for Davao Site | 30K Salary Package + 10K Signing Bonus!
Select VoiceCom
Davao₱30,000 per month
Position CSR / pasig site - t57 recruited by the company NeksJob Philippines at Pasig, Joboko automatically collects the salary of ₱ 24,000.00 (monthly), finds more jobs on CSR / Pasig Site - t57 or NeksJob Philippines company in the links above
About the company
NeksJob Philippines jobs
₱ 15,000.00 monthly · Batanes, Cagayan Valley · 14 September (updated)