csr for our eastwood/ UP Technohub/eton centris siteNeksJob Philippines

Description
Due to the lockdown related to the COVID19 pandemic, all interviews are being processed virtually/over the phone.
Qualifications
- Good to Excellent communication skills
- 2nd year college completed / College Graduates
- With atleast 6 months BPO experience
- Work experience for more than a year
- Flexible to work in shifting schedule
Job Description
- Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
- Ensure all responses to customers and clients are given with sincerity and compassion.
- Ensure that all customer inquiries are rightfully attended to on a timely basis
- Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
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Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: No
Availability for change of residence: No

Quezon City, National Capital Region ·  11 September (updated)
Work type
Full Time