credit Coordinator iM2MJ Human Resources Consulting

Description
Job Functions:
• Handles and collects transactional and strategic accounts / customers.
• Calls (outbound/inbound), sends emails/fax to customers about their accounts and past due invoices.
• Sends statement of accounts.
• Identifies disputes and escalates to responsible resolvers.
• Creates necessary reports (weekly aging, daily cash collection, daily utilization, top past dues, month
end reports, etc.) for local management and US POC/counterparts.
• Assists cash application group with payment details.
• Maintains and updates customers' account information in the system.
• Documents all collection activities in the system.
• Reviews delinquent accounts and suggest credit hold if necessary and applicable.
• Coordinates (calls/emails) with Sales, Customer Service group, Claims and Returns for any disputes
raised by customers, performs basic research until resolved.
• Suggests to customers to use credits on account to be used to close open invoices.
• Negotiates with customers payment issues.
• Does account reconciliation after research on debits/credits and recommends necessary action
(matching adjustment) to Cash application group for implementation.
• Advises POC and counterparts of any cash flow problem/terms dispute of customers to mitigate
impact on past due and cash collection.
• Responsible for other ad-hoc tasks assigned by superior/management.
Job Requirements:
• Must possess at least a Bachelor's degree in Business or Finance (No CPA Requirement).
• Minimum one (1) year experience in credit & collection on a B2B environment.
• Proficient in MS Outlook, Excel, Word, and other MS Office applications.
• Experience in Oracle system is a plus but not preferred.
• High analytical Skills.
• Excellent verbal and written communication skills (knowledge of a foreign language is a plus).
• Above average problem solving skills.
• Willing to work on night shift (9:00 PM-6:00 AM, Mondays thru Fridays).
• Team Player and excellent interpersonal skills.
• Ability to interface with others.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes

Pasig, National Capital Region ·  Now