Credit and Collections analyst | us b2b exp. | nightshiftPhilippine Space Agency (PhilSA)

CREDIT AND COLLECTIONS ANALYST Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience - recognized as one of BES CREDIT AND COLLECTIONS ANALYST Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience - recognized as one of BEST among BPO companies worldwide. WHAT IS A CREDIT AND COLLECTION ANALYST Our awesome client, a leading merchandising company based in America is looking for a Credit and Collections Analyst to be part of their finance team. WHAT WILL BE YOUR MAIN RESPONSIBILITIES The primary duty of this position is to manage a collections portfolio of over 300 accounts in order to maximize prompt payment while maintaining excellent customer relations. Accountable for reducing delinquency for all assigned accounts, by monitoring past due balances & conducting customer follow-up, while meeting department goals and metrics. This work is directly related to BDA's management policies and includes the following responsibilities: Exercise independent, direct responsibility for a collections portfolio Determine which accounts need to be investigated Utilize a wide variety of financial analysis tools to examine customers for potential risk via their liquidity, leverage ratios and forecasting trends, and calculate creditworthiness for customers Prioritize collection work load according to management policies relating to degree and amount of delinquency Identify & escalate issues that cannot be solved independently which may prevent or delay payment Collection of declined credit card invoices in accordance with management policies Research credits on account for refund or application to invoices Maintain customer data in ERP system as needed to manage accounts receivable portfolio Research and interpret bill of ladings and proof of delivery documentation as needed to manage accounts receivable portfolio Research of electronic invoicing account (Ariba and B2B) as necessary Prepare and present account status updates for aging reviews and month end comments Special projects as assigned WHAT ARE WE LOOKING FOR 2 - 5 years of Collection experience 2+ years with electronic invoicing (B2B, EDI, 3rd Party Postings) Collection of high volume and high profile client accounts Job Skills & Traits Ability to exercise discretion and independent judgment on matters of significance Excellent Excel skills including vlook-ups & pivot tables Detail-oriented Prioritize and meet deadlines Ability to perform root cause analysis and drive problem resolution Excellent customer service & communication skills Ability to build relationships with clients and sales while maintaining a high percentage of collections
Monster

Philippines
Permanent
Full-time