Description (External/ Internal):
Log, maintain and track all credentialing application for the business unit.
Access appropriate tracking tool to log applications and maintain application status based on daily activity
Analyze organizational credentials, including; initial review of application to verify all required sections are completed and ensure appropriate documents for requested access have been attached and are accurate/current. (ie: business licenses, articles of incorporation, vendor reference, etc)
Conduct credentialing of applications and/or change requests following established credentialing procedures.
Conduct verification calls to the customers prior to completing a credentialing request.
Conducts verification calls to state/ issuing agencies, vendor reference, landlords and others as deemed necessary.
Receives inbound/ call backs from the customer on the tickets they are working on.
Respond to inquiries from internal business units and external customers regarding status of applications in credentialing.
Qualifications (External):
Bachelor's degree or college undergraduates with experience in a BPO/ shared services environment handling both back-office and voice calls support.
1-2 years general business experience preferred
Experience with customers, and account set-up preferred
Basic computer skills (MS Office)
Possess sense of urgency while being able to focus and pay attention to detail
Ability to prioritize and learn quickly in a production based environment
Investigative oriented; strong attention to detail
Good organizational skills
Strong decision making ability
Qualifications (Internal):
Bachelor's degree or college undergraduates with experience in a BPO/ shared services environment handling both back-office and voice calls support.
1-2 years general business experience preferred
Experience with customers, and account set-up preferred
Basic computer skills (MS Office)
Possess sense of urgency while being able to focus and pay attention to detail
Ability to prioritize and learn quickly in a production based environment
Investigative oriented; strong attention to detail
Good organizational skills
Strong decision making ability
Must be in current role for 1 year with a PDP rating of at least 3.0
No attendance issues and disciplinary actions within the last 12 months
Must be willing to work on night shift and rotating shift (if needed)
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX
Log, maintain and track all credentialing application for the business unit.
Access appropriate tracking tool to log applications and maintain application status based on daily activity
Analyze organizational credentials, including; initial review of application to verify all required sections are completed and ensure appropriate documents for requested access have been attached and are accurate/current. (ie: business licenses, articles of incorporation, vendor reference, etc)
Conduct credentialing of applications and/or change requests following established credentialing procedures.
Conduct verification calls to the customers prior to completing a credentialing request.
Conducts verification calls to state/ issuing agencies, vendor reference, landlords and others as deemed necessary.
Receives inbound/ call backs from the customer on the tickets they are working on.
Respond to inquiries from internal business units and external customers regarding status of applications in credentialing.
Qualifications (External):
Bachelor's degree or college undergraduates with experience in a BPO/ shared services environment handling both back-office and voice calls support.
1-2 years general business experience preferred
Experience with customers, and account set-up preferred
Basic computer skills (MS Office)
Possess sense of urgency while being able to focus and pay attention to detail
Ability to prioritize and learn quickly in a production based environment
Investigative oriented; strong attention to detail
Good organizational skills
Strong decision making ability
Qualifications (Internal):
Bachelor's degree or college undergraduates with experience in a BPO/ shared services environment handling both back-office and voice calls support.
1-2 years general business experience preferred
Experience with customers, and account set-up preferred
Basic computer skills (MS Office)
Possess sense of urgency while being able to focus and pay attention to detail
Ability to prioritize and learn quickly in a production based environment
Investigative oriented; strong attention to detail
Good organizational skills
Strong decision making ability
Must be in current role for 1 year with a PDP rating of at least 3.0
No attendance issues and disciplinary actions within the last 12 months
Must be willing to work on night shift and rotating shift (if needed)
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX
Other Info
Iloilo City, Iloilo
Permanent
Full-time
Permanent
Full-time
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RELX
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Position credentialing Analyst recruited by the company RELX at Iloilo, Joboko automatically collects the salary of , finds more jobs on Credentialing Analyst or RELX company in the links above