creative Operations directorThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The Opportunity
Responsible for developing and enhancing the company's brand, profile and reputation, ensuring Manulife's strengths are understood by our target market. He/she is also responsible for developing and implementing innovative brand communication and digital marketing projects in relation to e-marketing and new media technologies.
On the job, you will:
Develop marketing strategies that enhance Manulife brand, profile, and reputation
Produce brand-related marketing collaterals
Initiate effective corporate branding activities
Manage a team of designers, digital marketing and brand professionals (including people management, job and responsibilities definition, planning for the team's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes) to achieve the business objectives
Act as a Corporate brand gatekeeper to ensure the consistency of messaging, brand/logo compliance
Recognized as an expert in Brand, Marketing and Communications and provides expert advice and takes a lead role in the execution of brand and marketing campaigns, initiatives and projects
Accountable for ensuring quality brand and marketing materials are produced and client expectations are met by leading brand and marketing projects or programs with notable risk, and ensuring that all risk and compliance requirements are addressed as required by global and local policies and relevant laws
Takes long-term view in planning, execution and deployment of brand and marketing campaigns, initiatives, and strategies
Serves as source of authoritative advice through leading disciplinary expertise or through insights, skills and experience in brand and marketing
Requires a comprehensive understandi ng of internal and industry standards and principles
Liaise with the Regional and Global Corporate Brand Communications team and ensure alignment with the global marketing strategies of Manulife
To be responsible for the development of online marketing campaigns, using the range of media techniques and technologies that are currently available and those which may emerge in future
Create and maintain the overall customer experience, integrating capabilities from both internal and external, to create a consistent, cohesive experience platform
Serve as the primary contact person for service-related issues and opportunities and communicate complex ideas with potential objections from key stakeholder internally engaging with the senior leadership team members as necessary
Provide leadership and direction of the usability, style and design of applications to drive innovative digital experiences
Manage day-to-day working relationships with internal customers and act as marketing and communications subject matter expert as it relates to creative services.
What motivates you
You obsess about customers, listen, engage, and act for their benefit.
You think big, with curiosity to discover ways to useyouragile mindset and enable business outcomes.
You thrive in teams and enjoygettingthingsdone together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity, and speakup.
You share your humanity,helping usbuild a diverse and inclusive work environment for everyone.
We are looking for someone with:
Bachelor's Degree in Business, Marketing, or Communications
Master's degree in business administration or related field is advantage
10 years or more relevant experience in marketing, sales or business development experience and digital marketing
Advertising agency experience or experience partnering with agencies
Minimum of 5 years in key leadership role and experience in life insurance industry as an advantage
Excellent at MS Office
Strong analytical, organizational, planning skills.
Excellent interpersonal, communication, presentation and negotiation skills
Project management skills and experience in leading groups and teams
Able to excel in a highly dynamic environment and drive multiple projects simultaneously
Personal qualities of integrity, credibility and strong work ethic
Result-oriented, creative and positive thinking
Excellent communicator
Proven track record for coaching high-performing teams
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer