corporate trainers for dayshift australian BPO company (cebu and dumaguete sites)Delonix Marketing Corporation

We’re hiring for Corporate Trainers to join our fantastic team in CEBU and/or DUMAGUETE- yes, we are looking to hire one Corporate Trainer for each site! This is for a DAYSHIFT Australian account - Saturdays and Sundays off.
 
We are in need of Corporate Trainers who will be responsible for planning and implementing training programs and curriculum for new hires to uphold a consistent standard of service and quality. The successful candidates will also be tasked to align the curriculum with organizational business goals for training and development.
 
Responsibilities:
Collaborate with management to identify training needs and schedule training sessions
Plan and implement effective training programs and curriculum for new hires to uphold a consistent standard of service and quality which covers but is not limited to:
Company Policies and Orientation
Account-Specific Purposes, Regulations and Systems
Language and Communication Skills
Foundation Skills for Company and Client Culture
Oversee and direct seminars, workshops, individual training sessions, and lectures
Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training modalities
Implement strict adherence to the employee handbook and Training policies
Prepare hard copy training materials such as module summaries, videos, and presentations
Develop monitoring systems to ensure that all employees are performing job responsibilities according to training
Review employee performance and learning
Facilitate refresher courses to review important steps in the process and maintain quality of service
Coordinate and monitor schedules, costs, and equipment
Conduct evaluations to identify areas of improvement
Support and partner with Operations to transition new hires from training to the production environment, ensuring competency levels meet business needs
Ensure effective and consistent communication with managers, peers, and other resource groups. Including day-to-day interaction with clients
Participate and contribute to a continuous learning culture by maintaining engagement on change management, product & services releases, policies, processes, and procedures
Qualifications and Requirements:
At least 2 years of experience as a Trainer
Excellent English communication skills - both verbal and written
Preferably has experience in Training in a BPO company
Excellent interpersonal skills and communication with all levels of management as well as with clients
Impressive presentation skills
Organized and able to create multiple timelines, budgets, and schedules
Able to multitask, prioritize, and manage time efficiently
Excellent leadership, team building, and management skills
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
Experience with technologies and best practices for instructional manuals and teaching platforms
Strong project management skills with the ability to supervise multiple projects
Able to analyze problems and strategize for better solutions
Why work with Delonix Marketing Corporation?
Salary package with allowances & bonuses commensurate with experience
Legendary staff parties and social events (check our FB page)
We sent 30 staff to visit Australia for the year 2018 alone!
The company is established (7+ years in Cebu; 2+ years in Duma) and growing fast (currently 400+ staff)
DAYTIME shifts, NO GRAVEYARD, and no rotating schedules
FREE daycare center for working parents
Added to company HMO after 3 months
Awesome Referral Bonus of 5K or 1K per month per referral (depending on hiring account)
A Free Lunch with the CEO within your first month
Christmas and New Year break (for selected accounts)
Monthly Birthday Celebrations
Long-term stable position for the right person

2 to 4 Years Experience