corp_human resources_ Employee Relations, manilaJPMorgan Chase

Job Description:
General Responsibility
Reporting to the ER Investigations Team Manager, the ER Partner will be a part of an experienced ER Professionals who conducts and facilitates complex, sensitive and time-critical ER Investigations.
S/He will also partner with HR colleagues and Business Managers to implement appropriate strategies, plans and interventions to develop and/or maintain a high performing work environment.
Key Responsibilities
Consults on complex ER matters, providing effective advice, resolution and remediation
Documents investigative path, recommendations, and resolution. Writes investigative summaries in a clear, concise and legally defensible manner
Conducts climate assessments by leveraging inclusive investigative skills to identify underlying issues.
When appropriate, engages control partners including but not limited to the Global Securities and Investigations, Legal, Compliance, and HR colleagues within the Global Employee Relations Team to assist in resolving serious work situations
Executes on a robust risk and controls agenda.
Provides ER Learning session and reporting to address emerging trends and issues
Performs other similar functions
Business & HR Acumen
Knowledgeable of HR practices, understanding of financial impact of HR decisions, knowledge of the financial services industry, and a global mindset to drive JPMorgan Chase & Co. business performance
Knowledgeable of Asia Pacific employment and labor laws
Knowledge of full range of ER practices; performance development & corrective action support, code of conduct investigations, workplace issues and conflicts including management practices concern, disputes and appeals, etc.
Expert knowledge of ER, arbitration & mediation, legal proceedings/due process, fair employment practices, Affirmative Action, etc.
Consulting & Advising
Consults and partners with stakeholders to accurately diagnose issues and provide advice and solutions that maximize business results
Strong investigation/consulting/problem resolution experience with demonstrated ability to influence all employee levels from front line to senior leaders
Able to quickly size up a complex people/business situation, sort through the facts, develop alternatives and make sound recommendations. Serves as an escalation point.
Provides insight to clients to assess issues/potential risks and recommends actions to reach balanced solutions. Challenges clients to question assumptions & think through problems
Adjusts readily to multiple demands, shifting priorities and rapid change
Problem Solving/Decision Making & Risk & Controls
Identifies issues using critical thinking, data analytics and judgment to make fact based decisions and recommendations
Demonstrates and promotes expected risk/controls behaviors by holding self and others accountable to operate within established procedures/parameters and to proactively prevent and/or address risk and control issues
Able to quickly review a highly sensitive situation, sort through fact and emotion. Can assemble the full story by pulling together facts, information and opinions from a variety of sources while maintaining relationships.
Utilizes critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause and mitigate further risk to the firm
Change/Project Management
Identifies the need for and serves as a facilitator of change and innovation by using influence, an operational mindset and effective project management skills to promote engagement and participation
Uses project management skills to drive change plans and other initiatives with a focus on progress and results
Leads complex organizational change by coaching stakeholders on the importance of consistent messages and behaviors
Minimum Qualifications
Education/Experience Requirements
Bachelor's Degree in Business, Human Resources Management, Law or any related courses
5+ years of HR experience in the financial services/ BPO industry which includes advising on employee relations matters
Internal Application Eligibility Requirements
TENURE:
Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.
PERFORMANCE:
Meets satisfactory performance standards as defined by the firm
Not under Performance Coaching (formerly known as PIP)
CORRECTIVE ACTION:
Employees who were given written warning or higher and within the prescriptive period are not eligible to apply.
By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's HR Policies and Guidelines.
Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or LOB specific guidelines.
Make sure your profile is updated in the new me@jpmc
Jobs. Attaching your updated resume is encouraged.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.
JPMorgan Chase

Philippines
Permanent
Full-time