content Operations specialist iRELX

The function is accountable in managing the following areas:
Analyze and collect documents based on Document Definition and other court-specific collection guidelines Resolve internal and external missing case WebStars, customer requests using all tools and resources available Investigate, analyze and resolve collection issues and transfer to SME for further processing, if needed Maintaining accuracy, completeness and timeliness of all team deliverables by following policies and procedures Prepares statistical reports and analyzes as requested by the Operations Supervisor or Manager Review process documentations for updates and changes
Contribute to team effort by accomplishing related results as needed
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Iloilo City, Iloilo
Permanent
Full-time