construction Virtual Assistant/phone calls coordinatorRemote VA Ph

Job Title: Construction Virtual Assistant
Job Overview: As a Construction Virtual Assistant, you will be responsible for managing incoming and outgoing phone communications within the construction company. This role involves coordinating phone activities, ensuring effective communication, and providing support to various departments as needed.
Working hours: 2:00 am to 10:00 am Eastern Standard Time
Responsibilities:
Phone Communication Management:
Answer and direct incoming phone calls to the appropriate department or individual.
Make outgoing calls for various purposes, including follow-ups, scheduling, and coordination.
Appointment Scheduling:
Schedule appointments, meetings, and conference calls for internal staff and external stakeholders.
Coordinate with project managers and team leads to ensure availability and optimal scheduling.
Internal Coordination:
Facilitate communication between different departments within the company.
Relay important messages, updates, and information to relevant team members.
Customer Service Support:
Assist in addressing customer inquiries and directing them to the appropriate department or personnel.
Work closely with customer service representatives to ensure timely and accurate resolution of customer issues.
Documentation:
Maintain detailed and organized records of phone communications, including call logs and messages.
Document important information and relay messages to the appropriate parties.
Project Coordination:
Collaborate with project managers to coordinate phone-related activities for construction projects.
Relay project updates, timelines, and important information to relevant stakeholders.
Vendor and Supplier Communication:
Coordinate phone communication with vendors, suppliers, and subcontractors.
Verify orders, delivery schedules, and resolve any communication issues.
Team Collaboration:
Collaborate with other coordinators and support staff to ensure seamless communication.
Participate in team meetings and provide updates on phone-related activities.
Adherence to Policies:
Adhere to company policies and procedures related to phone communication and coordination.
Ensure compliance with confidentiality and data protection policies.
Qualifications:
Proven experience in a coordination or customer service role, preferably in the construction industry.
Excellent verbal communication and interpersonal skills.
Strong organizational abilities with attention to detail.
Proficiency in using phone systems, scheduling software, and office applications.
Ability to multitask and prioritize tasks in a fast-paced environment.
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Remote VA PH

Philippines
Permanent
Full-time