As a Community Operations Coordinator at Unbabel, you will join the team in charge of managing the community of freelancers who work on our various platforms. From sourcing to onboarding, from daily tasks assignment to performance evaluation, you will be maintaining all procedures relating to our freelancer pool.
Responsibilities:
Support in maintaining freelancer database:
Upkeep of freelancer database
Administrative support in candidates' hiring and testing:
Screening CVs
Communicating with candidates
Assigning and monitoring completion of tests
Onboarding and off-boarding processes
Preparing SOWs (Statements of Work) (following templates)
Sending, receiving and archiving SOWs when necessary
Archiving freelancers' invoices when they submit them
Support for task assignment:
Prepare spreadsheets for recurring annotation assignments
Upkeep of tracking spreadsheet with new assignments
Track overdue assignments with set templates and follow through with freelancers for completion
Verify freelancers' availability and routines they have committed to, with set templates
Upkeep of unavailability questionnaire and holiday calendar
Process weekly manual payments
Coordinate with evaluators on the timely completion of their tasks
Process glossary assignments and other terminology requests
Contact freelancers for ad-hoc consulting assignments
Answer to freelancers' queries about assignments, deadlines etc.
Requirements
Experience with assignment-based work with time-sensitive deliverables is ideal
Technical skills: exposure to databases or CRM, working knowledge of Excel or Google sheets
English fluency (CEFR B2 upwards)
Tech savvy, fast-learner
Attention to detail and good organizational skills.
Ability to quickly grasp technical concepts and to learn in-house tools
Ability to effectively operate independently with flexibility in a fast-paced, constantly evolving team environment
Open to a fixed-term contract of at least 6 months
Can start immediately
Open to work in a hybrid work set-up (work from home and from the office)
Willing to work either on the day shift or mid shift
Must be located in Cebu
Unbabel
Responsibilities:
Support in maintaining freelancer database:
Upkeep of freelancer database
Administrative support in candidates' hiring and testing:
Screening CVs
Communicating with candidates
Assigning and monitoring completion of tests
Onboarding and off-boarding processes
Preparing SOWs (Statements of Work) (following templates)
Sending, receiving and archiving SOWs when necessary
Archiving freelancers' invoices when they submit them
Support for task assignment:
Prepare spreadsheets for recurring annotation assignments
Upkeep of tracking spreadsheet with new assignments
Track overdue assignments with set templates and follow through with freelancers for completion
Verify freelancers' availability and routines they have committed to, with set templates
Upkeep of unavailability questionnaire and holiday calendar
Process weekly manual payments
Coordinate with evaluators on the timely completion of their tasks
Process glossary assignments and other terminology requests
Contact freelancers for ad-hoc consulting assignments
Answer to freelancers' queries about assignments, deadlines etc.
Requirements
Experience with assignment-based work with time-sensitive deliverables is ideal
Technical skills: exposure to databases or CRM, working knowledge of Excel or Google sheets
English fluency (CEFR B2 upwards)
Tech savvy, fast-learner
Attention to detail and good organizational skills.
Ability to quickly grasp technical concepts and to learn in-house tools
Ability to effectively operate independently with flexibility in a fast-paced, constantly evolving team environment
Open to a fixed-term contract of at least 6 months
Can start immediately
Open to work in a hybrid work set-up (work from home and from the office)
Willing to work either on the day shift or mid shift
Must be located in Cebu
Unbabel
Other Info
Cebu City, Cebu
Temporary
Full-time
Temporary
Full-time
Submit profile
Unbabel
About the company
Position community operations Coordinator (fixed-term contract) recruited by the company Unbabel at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Community Operations Coordinator (Fixed-Term Contract) or Unbabel company in the links above
About the company