client Services senior managerPeak Outsourcing Inc

To improve customer experience and strengthen the relationship between a business and its clients. 5-7 years of experience in a Client-facing role, preferably in a BPO or contact center environment (clients are not individual customers, but counterparts at large corporations) A solid understanding of Contact Center Operations as to be able to communicate initiatives with Clients and understand the impact, as well as answer all of the client questions about Operations Proficient in Google Workspace Project Management Experience - Launch management experience Superior and professional communication skills via email and phone
Monster

Dumaguete City, Negros Oriental
Permanent
Full-time