client's Personal Assistant - ph - gravity payments - permanent wfhSupportNinja

Position Title: Client's Personal Assistant - Gravity Payments
Job Location: Clark Freeport Zone, Pampanga
Why we're awesome?
SupportNinja is redefining the outsourcing space. Our mission is to "Show the World a Better way to Outsource". What does this mean?
We are more than just a call center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors.
We work with some of the world's most disruptive companies across the tech, lifestyle, music and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world's largest nonprofits. Our client roster includes HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more.
Be a Ninja and enjoy the following benefits:
Fun, fast-paced environment where you can stretch your creativity
HMO upon hire + 1 dependent upon regularization!
Life Insurance upon hire
10 Paid time off upon regularization + 1 Birthday leave every year!
Competitive Salary
Primary Objectives:
To interact with the customers/clients in order to answer questions, resolve support issues, improve credibility, and nurture relationships.
Job Responsibilities: * Social media for client's personal IG account. Filtering messages, responding to direct messages and possibly posting on his behalf if requested
Comfortable using social media platforms including: YouTube, Instagram, Twitter, Facebook, Instagram.
Researches companies that supply items as needed by the client matching preferred criteria such as locally or family owned, sustainably sourced, socially responsible, fair trade, etc. on an as needed basis
Email and Calendar moderation
Inbound and Outbound phone calls as needed
Note taking on meetings as requested
Qualifications: * Bubbly personality
Outgoing/comfortable asking questions
Creative/independent thinker
Go-getter
Organized
Detail Oriented
Multitasker
Proactive
Flexible
Active Listener
Empathetic
Experience with social media/instagram
3+ years experience in customer support
Excellent English
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
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Jazz

Philippines
Permanent
Full-time