client relations & admin CoordinatorKemique Water Soluzione Inc.

Kemique Water Soluzione Inc.
 
Job Title: Client Coordinations
 
Location: Cebu, Philippines
Employment Type: Full-time
 
About Us
 
We are a rapidly growing business-to-business water treatment company specializing in essential engineering-focused solutions, including preventative maintenance, electro-mechanical works, and comprehensive water treatment services. To support our expanding client base and operational reach, we are looking for a highly adaptable, detail-oriented, and proactive Client Relations & Admin Coordinator to join our team.
 
Job Overview: A Dynamic Balance
 
This is a core administrative, sales support, and active client coordination role suited for someone who excels at office organization, internal scheduling, and front-line client interaction in the field. The ideal candidate will be the reliable link between our technical team, sales department, and our clients, driving both internal efficiency and business growth. This role offers a dynamic balance of office-based support and active fieldwork.
Work Location: The primary office is located in Mandaue City, Cebu.
 
Key Responsibilities
 
The primary focus is split between managing administrative and operational logistics, and actively supporting client acquisition and service. Responsibilities will include:
 
Client Coordination & Business Development (Field/Client-Facing)
 
Active Lead Closure: Engaging with potential clients to follow up on proposals and close leads to secure new business contracts.
Site/Field Visits: Conducting necessary site and field visits to assess client needs, deliver proposals, and maintain strong client relationships. Travel is required within Cebu Province, Region VII (Central Visayas), and occasionally across the country.
Marketing & Presentation: Actively marketing the company's products and services during meetings and site visits with potential clients.
Strategic Meetings: Attending sales and introductory meetings with potential clients, often alongside technical or management personnel.
Lead Tracking: Diligently tracking all sales leads, updating progress, and maintaining the sales pipeline within the CRM (HubSpot, Google Sheets).
 
Administrative & Operations Support (Office-Based)
 
Administrative Support: Handling general office administration, including documentation, filing, and managing official correspondence.
Scheduling & Logistics: Coordinating service technician schedules, dispatching work orders, and tracking adherence to client timelines.
Sales & Service Follow-up: Managing direct communication with existing clients regarding service schedules, maintenance appointments, and project updates.
Procurement Assistance: Assisting in light procurement, organizing supplier coordination, and tracking internal inventory related to service jobs.
Handling incoming customer inquiries and escalating technical issues to the appropriate team.
 
Requirements & Qualifications
 
 
Education:
 
Bachelor's degree or relevant experience in fields such as Hospitality Management, Tourism Management, Business Management, or Marketing Management are highly preferred. (We value the customer service, organizational, and presentation skills learned in these fields.)
 
Experience:
 
At least 1-2 years of experience in office administration, customer service, or a client-facing support role that involved active coordination or sales support.
Fresh graduates and College-level applicants with strong communication, organizational, and an eagerness for fieldwork are welcome to apply.
 
Skills & Competencies:
 
Excellent professional communication skills (written and verbal) for presenting to and negotiating with business-to-business clients.
Strong organizational and multitasking abilities to handle both office tasks and fieldwork logistics.
Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail) is essential.
Familiarity with CRM software (like HubSpot) is a strong advantage.
A strong attention to detail and proven problem-solving skills.
Must be able to travel frequently for client and site visits.
 
Work Ethic & Personality:
 
Must be outgoing and naturally extroverted-comfortable and energized by daily face-to-face client and field interaction.
Proactive, resourceful, and a self-starter who enjoys taking initiative and closing deals.
Highly professional and confident attitude for client-facing engagements.
Customer-oriented mindset with a highly professional and positive attitude.
 
Why Join Us?
 
Dynamic Role: This is not a desk job! You'll have significant exposure to client-facing roles and business development.
Career Growth: Opportunity for rapid career growth in a specialized business-to-business industry.
Compensation: Competitive salary with performance incentives/commissions for successful lead closure.
Support & Resources: Reimbursement for travel expenses related to site visits, and company-provided mobile communication allowance and necessary tools (e.g., company laptop).
Culture: Be part of a supportive, tight-knit team culture focused on shared success and innovation.