chief experience and Product officer based in paranaque - 20k to 40k salary rangeDempsey, Inc.

Offer description
₱ 40,000.00 (monthly) Permanent contract Full Time
Job Description:
As the Chief Experience & Product Officer for a travel agency, you will be responsible for developing and implementing the company's customer experience and product strategies, ensuring that they are aligned with the company's overall vision, goals, and values, and that they meet the needs and expectations of the customers.
Your duties will include overseeing the design, development, and delivery of innovative and differentiated travel products and services that meet the evolving needs and preferences of customers, as well as enhancing their overall travel experience. You will also be responsible for driving customer-centric culture throughout the organization, using data and insights to optimize the customer journey, and collaborating with other departments to ensure that the product and
experience vision is fully integrated into the company's operations.
JOB QUALIFICATION:
-Bachelor's Degree or Master's Degree in Business Administration, Hospitality, Marketing, Product design, or related field
-At least 10 years of experience in the travel industry, with at least 5
years of experience in product management, customer experience, or related fields
-A deep understanding of the travel industry, its products, services, and
customers, as well as the latest trends, technologies, and best practices in product
management
-Excellent leadership, communication, negotiation, analytical, strategic, and
problem-solving skills
-Certifications or credentials in product management, customer
experience, service design, or related fields, such as Pragmatic Marketing, CXPA,
CCXP, Service Design Network, or Medallia
Requirements
Minimum education level: Bachelor ́s Degree
5 years of experience
Availability to travel: Yes
Availability of change of residence: Yes
More than 30 days ago
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