change Management (nl) for gtoCGI

Position Description: Something new and exciting is coming to Czech Republic - are you ready to be part of it? We are expanding our GTO team to support our clients from all over the world to assure their safety, availability and smooth operations. Position Description: Something new and exciting is coming to Czech Republic - are you ready to be part of it We are expanding our GTO team to support our clients from all over the world to assure their safety, availability and smooth operations. Your future duties and responsibilities: . preparation of Changes in a multi-client environment, . ensures effective communication and coordination of problem-solving efforts between support teams from multiple region & culture, account teams, 3rd party suppliers and customers, . creation and tracking of Changes, . prepare and Lead the Change Advisory Board in the client SPOC meeting, . preparation and implementation of new Standard Changes and Service Request. . manage the scheduling of changes by planning and re-planning. Planning activities include, reviewing the impact analysis and defining the tasks and resources needed to accomplish the change request, . providing status updates to requesters and managing the customer representatives, . support of Delivery teams to create Changes, . support Change optimization projects, . prepare and host training sessions. Required qualifications to be successful in this role: . experience with Change Management or Change coordination, . basic knowledge of ITIL, best ITIL4 Foundation certificate, . technical aptitude, customer service skills and team player, . time management skills, . advanced written and spoken English. What do we offer . great mixture of friendly atmosphere and stability of one of the biggest IT companies (Our employees stay with us for more than 8 years on average), . possibility to purchase company shares and to participate on company profit, . professional growth and development through certified training programs and knowledge sharing, . the full-time contract for an indefinite period, . flexible working hours, . multi-sport card, . 900 CZK/monthly for your leisure activities . 120 CZK meal vouchers . 5 weeks of vacation, . 3 sick days, . 30 days of fully paid sick leave, . special tariff offer in O2. #LI-EM2 Skills: Change Management English What you can expect from us: Insights you can act on While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees 'members' because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services. At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist. Ready to become part of our success story Join CGI - where your ideas and actions make a difference.
Monster

Philippines
Permanent
Full-time