cash management Finance AnalystManulife (International) Limited - Selen Chan

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Job Su Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Job Summary This position is responsible for the execution of Cash Management Operations (CMO) for North America Treasury group. The Finance Analyst will support MBPS CMO team in the performance of all production tasks of Treasury Operations in accordance with the agreed SLA with the Business Units. This role is expected to support the ongoing Treasury Transformation initiatives of North America which includes the implementation of our target infrastructure for Global Treasury Operations. Overview MBPS is officially registered as Manulife Data Services, Inc. but with an official trade name of Manulife Business Processing Services. MBPS is a Global Shared Service Centre providing Operations Administration, Finance, Investments, Contact Center, Claims, New Business and Underwriting, Actuarial, Legal & Compliance and Enterprise Technology Services to Manulife Companies around the world. MBPS is headquartered in Quezon City, Philippines. MBPS has approximately 5,000 employees across Manila, Cebu, and Chengdu (China). MBPS consists of highly motivated and experienced professionals committed to customer delight. Our customers include Business Units across Asia and North America. Role and Responsibilities Reporting directly to the Finance Treasury Manager, this role is responsible for the daily execution of all Cash Management Operations tasks for North America Treasury Group. Execute the day-to-day Cash Management Operations timely and with Operational Excellence Ensure that controls are sufficiently designed, documented, and evidenced to satisfy risk, audit and regulatory objectives. Ensure that all cash management reports and BU ad-hoc tasks are executed and submitted timely Develops, implements and oversees onboarding processes, tools, policies, standards, and procedures ensuring alignment with the company's Cash Management standards Ensure that all Service Level Agreements (SLAs) and compliance standards are met. Ensure the delivery of excellent customer service by proactively promoting client centricity. Support ad-hoc analysis to identify root cause of production problems and develop timely solutions. Effectively communicate significant production updates and challenges to management as well as to the Business Unit in a timely manner. Manage and mitigate operational risks and ensure that issues are escalated timely and resolution is effective. Validate the accuracy of operational risk heat maps and other risk assessments. Accountable for the timely and effective closure of audit points. Timely and effective delivery of KPI and KRI reports, business dashboards and other metrics as required by management as well as the Business Unit. Qualifications: University degree in Accounting, Finance, or Business-related courses. Minimum 1 year of relevant experience in Treasury Operations Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines. Experience in working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership. Excellent analytical and technical skills. Excellent English written and verbal communication skills. Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must; VBA is a plus). Proficient in MS Office suite including Outlook, Word, Power Point, and Project. Must be willing to work for a night shift schedule with NDHP allowance. Overtime may be required to meet business deadlines This Job Description is intended to describe the general nature and level of the work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required for this role. If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time