car salesperson/ Sales AssociateHM Premier Group Inc

CAR SALESPERSON / SALES ASSOCIATE
 
Car Salesperson are in charge of making clients feel welcome and supported throughout the car-buying process.
 
A car salesperson's responsibilities will vary based on the size of their dealership, but they often entail the following tasks:
Greet customers arriving at the dealership
Showcase the dealership's vehicles and explain their features and warranties to customers
Answer customer questions about cars, financing and purchase process
Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
Negotiate car prices and trade-in values for customers' vehicles
Coordinate with the finance department to determine each customer's financing and ownership options
Contact past customers to ensure they are satisfied with their vehicles
Skills and qualifications:
 
A Car Salesperson employs a mix of soft skills and industry expertise to create the most satisfying customer service experience possible. A Car Salesperson's common abilities and credentials include:
Exceptional customer service skills, including interpersonal communication and rapport building
In-depth knowledge of the dealership's vehicles, finance options and sales process
Intuition to anticipate which cars will appeal to different customers
Active listening to best determine a customer's wants and needs
Persuasiveness to convince customers to make a purchase
Confidence to create a positive impression on customers
Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership
Organization and time management to handle many different customers, including past customers, at once
Teamwork and collaboration skills to coordinate sales with the financing department and/or other Salespeople
A welcoming and friendly demeanor
Knowledge and passion for vehicles