capability manager - service PortfolioGlobe Telecom, Inc.

Job Description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Translate the visions of our Product Managers, and partner with strong technology leads in the software organization to make them a reality for their assigned platform component. Assess tradeoffs for how to best architect and implement solutions, and will make the challenging prioritization decisions across customer, business, and technology infrastructure needs. Build the capabilities that will power the next generation Globe platforms. Taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Driving multiple initiatives - focusing on details while not losing sight of the big picture.
Duties and Responsibilities
Translates business and operational requirements of business owners and stakeholders into appropriate functional and technical specifications and requirements.
Designs the platform capabilities, service flow, and architecture according to what best meets the specifications and requirements.
Aligns the platform design with the business product and service roadmap.
Provides the estimated timelines and costs for each project to the sponsor for business casing.
Drives the delivery of platforms together with project management, procurement, IT, and network groups, ensuring ontime, onspec, and onbudget execution.
Manages constraints, challenges, and changes that affect the platform delivery Capability Rollout
Drives utilization of existing platforms by business partners through recommendations that apply existing platform capabilities with business needs
Leads process improvement initiatives for more efficient and streamlined use of a platform, allowing for faster and more effective rollout of new services. Platform Roadmap
Monitors and provides inputs for the development of new service roadmaps, breakthrough ideas, and business opportunities.
Develops platform capability roadmaps in view of anticipated or emerging technologies.
Recommends and identifies building or decommissioning a platform capability.
Drives development of new capabilities to deliver an expanded or enhanced platform portfolio. Platform Administration
Oversees the following functions delivered by IT and Network Service Management to protect the performance of existing platforms: Service Level Management, Availability Management, Service Continuity Management, Capacity Management, Incident Management, Problem Management, Change Management, Configuration Management
HIRING REQUIREMENTS
Must Have:
Graduate/Bachelor's degree holder of any IT/Computer related course
At least 5 years of relevant experience
Telco experience
Service and/or Platform lifecycle management experience
Strong stakeholder management (for tech and business counterparts)
Strong communication skills (written and oral)
ITIL knowledge and/or certification
Contracts and negotiation experience
Competency/Knowledge/Experience on the following:
Business, Program, and Change Management
Cloud
Information System Design and Management
IT Project and Change Management
IT Strategy
Service Management
Software and Application Development
User Experience Design
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.