Assembles and completes customer orders accurately * Prepare customer baskets and double check completeness of items per customer basket Ensures satisfaction of customers through detailed PK across MBUs and MCs * Complete all the PK modules a Assembles and completes customer orders accurately Prepare customer baskets and double check completeness of items per customer basket Ensures satisfaction of customers through detailed PK across MBUs and MCs Complete all the PK modules and proficiency tests Recommends suitable alternatives/alternative products in place of unavailable ordered items Suggest alternative products/items following these reuirements: quality, classification, and price points Collaborates with team to achieve sales targets Respond immediately to the customer orders upon receipt of order slip Proper endorsement to Order Controller Provides information/Communicates with/Keeps the CTD Caller informed on any updates on the ordered items Provide complete details on item concerns/issues to the CTD Caller. Information given must include: SKU, Class, Available Sizes, Available Colors, Tag Price Supports customer feedback on item replacements/concerns Looks for replacements for returned items based on quality and specific instrcutions from customers Qualifications: Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management or equivalent. Required skill(s): sales, customer service and relationship management. At least 1 year(s) of working experience in the related field is required for this position. Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Sales - Retail/General or equivalent. Flexible to be assigned to work schedules supporting the retail operational hours Full-Time position(s) available.
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Zamboanga City, Zamboanga del Sur
Permanent
Full-time
Permanent
Full-time
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SM Mart Inc.
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