Call Center AgentsLexie Staffing and Business Consulting

Responsibilities Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. They often have the following responsibilities: Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services
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Plaridel, Bulacan
Permanent
Full-time