Answering inquiries and complaints via phone, chat or e-mail.
Assisting customers by responding to their questions.
Handling complaints in a patient and effective manner.
Giving the best solution based on details provided by customer.
Describes products and services properly and efficiently.
Providing excellent customer service 24/7.
Requirements:
Must be at least a High School Graduate, College grads are welcome to apply.
No Work experience is required, with 6-12 months of BPO Exp is a plus.
Excellent communication skills.
Strong coaching skills & people management skills.
Must be willing to work onsite in IT Park Cebu.
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Other Info
Permanent
Full-time
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Global Headstart Specialist
About the company
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About the company
Global Headstart Specialist jobs
Metro Manila