Call Center Agent with 1 year experienceNeksJob Philippines

Offer description
₱ 21,000.00 (monthly) Permanent contract Full Time
Qualifications:
- With atleast 1 year call center experience
- Any B1 and up AM Score
- Above average communications skills
- With valid NBI Clearance
- Atleast High School/Senior High School and College Graduate are welcome
- Willing to work on site
- Willing to work fulltime
- Willing to start immediately
Your Responsibilities:
- Manage several incoming and outgoing calls efficiently.
- Follow communication "scripts" when handling different topics
- Determine the needs of the consumer, make information clear, analyze each problem, and offer remedies or alternatives.
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Maintain clear records of every conversation in our call center database.
- Attend educational courses frequently to raise knowledge and performance standards
meet one's own or one's team's qualitative and quantitative goals
Requirements
Minimum education level: Senior high school
1 year of experience
Language(s): English
Knowledge: Customer service, Communication and persuasion
13 minutes ago
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