Call Center Agent - student loans at least high school grad in ortigas ghssagGlobal Headstart Specialist

Responsibilities:
- Providing day-to-day customer service support to customers needs based on client account services or products.
- May handle assistance through phone, chat or email.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
Requirements:
- At least High School Graduate
- With Average to Excellent Communication skills.
- At least B1 AM score- Speed Test Screenshot for Uploading (5mbps) and Downloading (12 mbps)
- Amenable to work in Ortigas.
Bossjob

Ortigas Center, Pasig City
Permanent
Full-time