Call Center Agent i telco collections account i blended i work onsite - salary package: php18k basic + 3k allowance)NeksJob Philippines

Offer description
₱ 18,000.00 (monthly) Permanent contract Part Time
Identifying and assessing a customer's needs to ensure they are satisfied
Recommend products or services to customers based on their needs and preferences
Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues
Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements
Qualifications:
At least High School Graduate (old curriculum) / SHS Graduate (K-12)
Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics. (Non-Voice)
With Good to Excellent Verbal and Written Communication Skills
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English
Availability to travel: Yes
Availability of change of residence: Yes
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