CALL CENTER AGENT - hs graduate - cagayan de oroAlphalink Global Solutions Inc.

Answering inquiries and complaints via phone or e-mail
Assisting customers by responding to their questions
Handling complaints in a patient and effective manner
Giving the best solution based on details provided by customer
Providing excellent customer service 24/7
Applicant must be at least 18 years old
Applicant is a high school graduate
Above-average English communication skills
Good computer navigational skills on multiple systems
Typing speed of 25-30 wpm
Applicant must be within 4 hours from CDO
In case of power/internet connectivity issues, applicant will need to go on-site
Internet connectivity speed: https://www.speedtest.net/
Upload speed: 15 mbps
Download speed: 15 mbps
3 screenshots; Screenshots must be done at 9 AM, 3 PM and 12 Midnight
Proper workstation (photo)
Internet Service provider plan (screenshot of bill)
Bossjob

Cagayan de Oro City, Misamis Oriental
Permanent
Full-time