- Providing day-to-day customer service support to customers' needs based on client account services or products
- May handle assistance through phone, chat or email
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions
- Ensuring quality support and customer satisfaction
Requirements:
- At least Highschool graduate
- With or Without Experience Accepted
- Excellent communication skills
- Work From Home capable
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Other Info
Permanent
Full-time
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Global Headstart Specialist
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