Call Center Agent apply now and get hired today (antipolo city) - 17,500 monthly (t48)NeksJob Philippines

Offer description
₱ 17,500.00 (monthly) Permanent contract Full Time
Call Center Agent | Apply Now And Get Hired Today (Antipolo City) 17,500 Monthly
Job Description:
We are seeking a highly motivated and organized Call Center Agent to join our growing team. In this role, you will be responsible for handling inbound and outbound calls to provide excellent customer service, resolve customer inquiries, and meet or exceed performance goals.
Key Responsibilities:
-Respond to customer inquiries over the phone and through email
-Provide accurate and helpful information to customers in a timely manner
-Resolve customer complaints and escalate issues as necessary
-Meet or exceed performance goals, including call volume and quality metrics
-Accurately record customer interactions and transactions in the company's database
-Continuously improve product and service knowledge
Requirements:
-Strong communication skills, both written and verbal
-Ability to multitask and handle high-pressure situations
-Excellent customer service skills and the ability to defuse difficult customer interactions
-Basic computer proficiency and experience with customer service software
-Ability to work flexible hours, including evenings and weekends
We offer a competitive salary, benefits, and opportunities for growth within the company. If you are a customer-focused professional seeking a challenging and rewarding role, we encourage you to apply.
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology
7 days ago (updated)
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