business transformation ConsultantTech Mahindra

Job Description
 
Assessment
Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.
Process mapping and identifying non value add steps to create lean and agile processes.
Responsible for identifying business problem areas and aligning themselves to the pain areas through GB/BB/Other Projects
Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities.
Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes
Provide quality consulting service by applying lean, 6 sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies
Work in coordination with other departments to incubate new solutions and technology for existing and new businesses
. Analysis and Feedback
Research to create value added / proactive proposals for prospective/existing customers.
Benchmarking performance of existing customers vis-à-vis competition
Conduct interactive workshops for employees on quality tools and generate process improvement ideas
Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for assigned processes
Reporting & Administration
Share progress on Six Sigma and other Continuous Improvement initiatives with leadership team and other Ops/functional/client stakeholders
Participate in Daily/Weekly/Monthly reviews to share the update and action plan on various process and system improvements
Spread awareness around practices as Six Sigma, Lean, Automation etc. via workshops, sessions and other activities
COMPETENCIES
Knowledge (including education and experience) Skills Attributes
Min 8-12 years of overall experience and 7-10 years of experience as Process Improvement Coach/Manager in domains - Healthcare/Life Sciences/Telecom/FnA/Manufacturing/Hi Tech/Retail/BFSI/Ecommerce
Six Sigma GB/BB
Analytical Ability
Customer service orientation
Technical Expertise
Concern for Excellence
Ms Office
BPM tools (Ms Visio, Bizagi etc)
Oral and written communication
Initiative
Self-driven
Flexibility
Ownership