business Operations specialistUnitedHealth Group

Job Description
Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.
Primary Responsibilities:
Will be part of Optum Reporting and Business Intelligence Team
Conducts and manages outcomes of various studies that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning. They support short and long term operational /strategic business activities - by developing, enhancing, and maintaining operational information and models. They also develop effective / strategic business solutions through research and analysis of data and business processes
Explain, Present and Analyze the current client performance on various Metrics. investigates trends and issues and provides explanations and interpretations within the lines of business that they support
Provide Trends Analysis with supporting policies and procedures, solutions to provide meaningful insights and recommendations on historic and future performance to stakeholders
Prepares reports to internal and client supports
Helps operations in increasing efficiency and effectiveness by providing data that will help them improve processes and procedures
Can deliver timely reports and analytics to effectively measure business performance against strategic priorities
Compile results in a concise, meaningful, and actionable format and share findings with end user of reports
Collaborate with operations team to identify and document the root-cause that will be needed to generate intelligent reports and formulate steps for Process Improvement & excellence
Work with peers and stakeholders to access, pull, clean, analyze and represent data from variety of sources
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Bachelor's Degree / Undergraduate degree or equivalent experience
1+ years of relevant experience in Reporting
Experience in Reporting, Data Management and Analysis
Advanced skills/ expertise in MS Excel, PowerPoint and Power BI
Proficient in MS Office, VBA and Advanced skills in data querying and manipulation
Ability to create reports using MS Excel and conduct analysis on data
Can create Data Analytics and create data trends
Has the ability to customize operational & strategic reports based on project goals & client requirements.
Solid communication skills, excellent interpersonal skills and ability to create as well as deliver meaningful reports/ dashboards
Solid oral and Written communication skills
Team player with a positive can-do attitude
Able to work under pressure and think clearly in challenging situations
Ability to multi-task and prioritize effectively