business Operations ManagerMultiplyMii

Business Operations Manager
General:
Multiplymii is in search of Business Operations Manager, for our BizOps team which acts as the enabler and integrator of our company's - Marketing, Sales, Recruitment, Customer Success, Finance and HR teams.
In this role you will be "attached" to one of the departments as your target accountability to plan ahead (strategy), build processes (tactics), and to close the loop to deliver insights, and data analysis of the business to all related parties in order to find the best business opportunities and make strategic decisions.
Accountabilities of The BizOps Team:
Act as the right-hand of company leaders to design, build, and implement:
Internal, and cross functional processes
Systems & tools best practices
KPIs & Analytics
Planning & Modeling - targets, headcount, commission structures and calculation
Collecting, researching and characterizing business needs through the departments processes & activities
Building infrastructure and supporting operations
Automating and digitizing processes
Acting as system admins, including:
Platform syncing
System implementation
Systems integrations
Conduct analysis and act as main connector between the department and the BI & Data Analyst
Accountability for reports & dashboards nurturing
Gaining and communicating insights
Be a major guide and highly involved in KPIs setting and tracking
Acting as main key driver of business insights and roadmap recommendations
The Role:
Operational Excellence and Analytics
Supports to identify growth opportunities, optimize business processes and find the best to inform the business decisions.
Identifies key metrics to drive improvement of performance and prepare recommendations for adjustments.
Designs and implements end-to-end business processes to transform our business.
Cultivates a thorough understanding of the value of data inside of the organization, by being an owner for greater use of data to successfully expand our business cooperation.
Communicates insights and recommendations in data driven matters with internal and external parties.
Executes Recruitment-related projects in collaboration with other departments
Onboarding / guiding additional resources (if necessary)
Information Systems and Technology
Works with head of department and related stakeholders involved in processes and data to ensure overall coherent way of management
Builds systems solutions for process automation and efficiency
Trains department's system operators for onboarding
Assists in setting up master data which includes creation, updates, and deletion.
Data and Insights
Accountable of identification, enablement and maintenance of the department Weekly/Monthly/Quarterly reports
Assists in Consolidating data from several sources and building dashboards and reports with great visualization to help business users better comprehend their data and make critical decisions.
Trains end-users on new reports and dashboards
The Person:
Someone who loves processes, data, and technology and is eager to learn and develop a career in operations in a hyper growth company.
You will be required to be/have:
Have a strong mixture of both Technical & Business & Analytical competence/savviness and understanding of how technology can affect and improve business operations.
Desires to work in a high-pace startup environment with various responsibilities.
At least 2 years work experience as a business analyst/management consultant/revenue operations/technologic industrial engineer, or any related field.
Implemented projects like revenue optimization, cost efficiency/savings, operational efficiency, system implementation/migration/integration, etc...
Experience with HubSpot/Salesforce, ClickUp, JazzHR/other ATS & Recruitment & Sourcing platforms and No-code Automation Tools (Zapier, Automate.io, Integromat, Coupler.io, etc) - a major plus
The ability to learn and teach yourself how to master systems and tools like: CRM platform, Excel, reporting and analytics, finance and billing, etc...
Experience in planning, executing and managing projects and/or business operations in a digital/technical department.
Competitive, self-motivated and having the ability to conceive and initiate processes by yourself along with excellent organization and time management skills.
Previous experience in process management & optimization projects with continuous improvement
High-level experience in methodologies and processes for managing data
Ability to analyze existing tools and databases and provide systems solutions recommendations
Attention to detail, documentation and solution-oriented with strong organizational skills.
Strong accountability over the results and ability to work autonomously
Strong written and verbal communication skills.
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MultiplyMii

Philippines
Permanent
Full-time