Business Analyst - operationsV-call Center Link (vcclink), Inc.

Description
Primary Role:
- Drive operational improvement projects, providing data, analysis and insights to leadership and management teams
- Support in the execution of strategic priorities and business capabilities.
- Coordinate with the management and various teams to develop metrics and reporting.
- Generation of business reports
- Collaborate with operational excellence team, business owners, and IT for smooth delivery of strategic initiatives.
Minimum Qualifications:
- Bachelor's Degree holder in Business, Management, IT, Information Systems or equivalent
- At least 4 years of work experience in developing business reporting, metrics, and analyzing operational data
- Skills/Technologies needed: Advanced Excel (Power Pivot, Modeling, etc), scripting/querying data in SQL, Data Automation, Tableau/Minitab/JMP or other statistical Software Tools.
- Certification: Lean Six Sigma Green Belt is a must
- Exposure working under Healthcare industry/projects/accounts is preferred
- Good communication and interpersonal skills.
- Work from home setup until further notice but must be amenable to work in Taguig once onsite operations resumed. Shifting Schedule.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes

Taguig, National Capital Region ·  Today, 08:33 AM (updated)