business analysis ConsultantManulife - Agnes Yung

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Key Ac Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Key Accountabilities: 1. Delivery of successful initiatives in a timely manner based on project objectives and success criteria. 2. Promoting and enabling a high degree of collaboration among Business SMEs and decision makers, the Business Transformation Office, the Project Management Office and Information Services partners to ensure successful, quick delivery. 3. Production of high quality business requirements including the creation of documentation in various formats including BRD, Data Mapping Spreadsheets, Use Cases, Test Case and/or User Stories 4. Identification and escalation of key risks, issues and dependencies, as well as cost benefit trade offs among a variety of options to align with overall project and program objectives 5. Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis Soft Skills: Excellent comprehension, analytical and decision making skills Self motivated and directed, with keen attention to detail. Good interpersonal, written, and oral communication skills. Experience working in a team-oriented, collaborative environment. Able to prioritize and execute tasks in a high-pressure environment. Strong verbal & written communication skills within a matrix organization. Complex stakeholder management Technical Skills: With strong understanding of MS Office applications. Strong knowledge and experience with process mapping using BPMN 2.0 Experience with MS Visio and MS Project LOMA level 1 certification is a plus Excellent troubleshooting skills Knowledge in SQL, R, Python or Planview an advantage Minimum Requirement to Hire: MS Excel functions and formulas Knowledgeable in best in class processes, tools and technology as well as the ability to apply practical results oriented approach to accelerate the delivery of solution assessments for execution Understands, documents and questions inputs, outputs, business logic and flow of data and can identify dependencies and connectivity. Able to handle a project end-to-end Must pass current job expectations and meet performance metrics. Must not have any attendance issues and have not received any disciplinary action. Aggregates findings and present your findings and visual diagrams to different stakeholder audiences to facilitate decision making Able to contribute to the team and organization's continuous improvement Minimum Experience: At least 3 years of BA or consultant experience with Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc. Must pass current job expectations and meet performance metrics. Education: Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred. If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time