Branch ManagerQUESTCORE INC

Job Description
Control all Liner business and responsible for ensuring the highest service standards & continuous improvement
Manage Operational Performance & Quality, set up SOP's and KPI's to ensure conformity across all offices. Lead the branch in implementing best practice in all agency operations.
Provide solutions to operational and customer problems, ensure client satisfaction with the service at all times. Responsible for the relationship with principals & global agency partners of the principal
Qualifications:
A minimum of 3 year(s) of working experience is required.
Candidates must be a Bachelor's / College Degree holder in Business Studies/Administration/Management; Commerce; Land Transport; Others or similar fields.
University Degree plus 3 years related experience in Shipping Agency environment, Freight Forwarding or Port Operations.
Proactive with a commercial view and able to maintain good customer's relationship through visitation and follow up on potential business.
Experienced in process management, management capability, involving negotiating skills and the responsibility of the agency. Able to manage change and continuous improvement.
A team player with good leadership skills showing with the desire to develop and train other colleagues in all aspects of shipping agency. Oversea experience is added advantage.
Excellent command of written & spoken English is essential.
Excellent operational, management, and knowledge in all matters relating to vessel operation, customer service, documentation & office administration in shipping with an in-depth knowledge of shipping agency.
Additional Information:
Company provided accommodation. Medical & health cover
Company maintained vehicle. 30 days paid annual leave with airfares for every year completed.
Attractive salary to the right candidate based on the experience and qualifications
Principal / Employer
CARPENTER MOTORS VANUATU LIMITED
Principal / Employer Address
VANUATU
Placement Fee
This job has no placement fee.
For manpower pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.