bpo specialist i australian energy account i Quezon City siteNeksJob Philippines

Offer description
₱ 19,500.00 (monthly) Permanent contract Full Time
Your day-to-day in a nutshell:
Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.
Minimum Qualifications:
At least High School Graduate
1 YEAR CCE
BPO / Any industry experience
Prior BPO experience as a Customer Service Representative
Customer Support via Inbound calls: Responsible for assisting customers with inquiries relating to: Billing, Sign-ups, Status of Service Orders, Status of Transfers
Above Average to Excellent verbal (Confident & Conversational) & written communication
Above Average to Excellent problem solving skills
Attention to detail
PC skills - Typing speed & accuracy; navigation
Customer Service skills
Objection handling
Empathetic
Resilient
Flexibility to meet schedules
Requirements
Minimum education level: Senior high school
1 year of experience
Language(s): English
Availability to travel: Yes
Availability of change of residence: Yes
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