bpo Customer Service AssistantOrbit Teleservices Cebu

Job Responsibilities:
Prepares standardized reviews to observe workload, response time and caliber of input.
Picks up telephone requests and supplies details/ suggestions to consumers.
checks mail, fax and inbox to offer customer help.
Works computer/on-line instructions for the goal of responding to user issues..
Conveys with user on the telephone or by using written communication to deal with considerations.
Job Qualification:
You need to be at least 18 years old and above
Good to excellent English Communication skills
High school graduates or college undergraduates are welcome to apply with at least 6 months of BPO work experience is a plus
A basic understanding of computer applications is necessary (Microsoft Word, Excel)
Benefits:
Additional leave
Company Christmas gift
Company events
Discounted lunch
Employee discount
Flexible schedule
Free parking
Gym membership
Health insurance
On-site parking
Paid toll fees
Paid training
Schedule:
Day shift
Night shift
Rotational shift
Supplemental Pay:
13th month salary
Anniversary bonus
Bonus pay
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Tips
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Customer Service Representative: 1 year (Preferred)