booking / Reservation OfficerCucina Higala
Workplace: Bukidnon
Salary: Agreement
Work form: Full time
Posting Date: 27/09/2025
Deadline: 03/12/2023
BOOKING / RESERVATION OFFICER
Functions:
Accepts inquiries and reservations, and records necessary information on the inquiry sheet.
Makes Sales Call, Email Blast, Text Blast, Update Facebook Account and inquiries.
Negotiates with customers regarding any changes in the specifications in the event order.
Ensures that all deposits and payments have been collected and have been paid within the time frame specified.
Recommends or updates booking material such as Meal Packages - Plate In or Buffet for all occasions - Package or Set Menu & Function Room Rates - Rental or Consumables.
Coordinates with the kitchen, dining and maintenance department.
Responsible for the signing of the function contract.
To ensure that she/he is always available for all client's needs and request.
Should be able to rise up to last minute changes and requests by client's in the most professional manner.
Positions himself/herself as the middle person and main contact between the client and all the departments of the restaurant.
Gathers guests' feedback and recommendations and reports the same to immediate superior.
Generates and presents regular performance reports for managers and executives.
Assists and suggests ideas in the design and implementation of marketing plans for each product or service being offered.
Responsible for the availability and completeness of the necessary preparations/details prior to the actual schedule of the confirmed function.
Does all necessary introductions needed between the banquet services associates and the organizer of the event.
Coordinates, consults and supervises proper set up of function rooms as well as decorations.
Familiarity on the inventory of banquet facilities and equipment in terms of dimensions and measurement and other related function equipment.
Knowledge and Skill Requirements:
Candidate must possess at least Bachelor's/College Degree
At least 2 year-experience in Sales and Operations in a similar industry
Required Skill(s): communication skills, leadership skills, organizing and has initiative.
Excellent negotiation skill and data analysis
Proficient in generating reports, spreadsheets, databases, records and other documents using Microsoft Office.
Functions:
Accepts inquiries and reservations, and records necessary information on the inquiry sheet.
Makes Sales Call, Email Blast, Text Blast, Update Facebook Account and inquiries.
Negotiates with customers regarding any changes in the specifications in the event order.
Ensures that all deposits and payments have been collected and have been paid within the time frame specified.
Recommends or updates booking material such as Meal Packages - Plate In or Buffet for all occasions - Package or Set Menu & Function Room Rates - Rental or Consumables.
Coordinates with the kitchen, dining and maintenance department.
Responsible for the signing of the function contract.
To ensure that she/he is always available for all client's needs and request.
Should be able to rise up to last minute changes and requests by client's in the most professional manner.
Positions himself/herself as the middle person and main contact between the client and all the departments of the restaurant.
Gathers guests' feedback and recommendations and reports the same to immediate superior.
Generates and presents regular performance reports for managers and executives.
Assists and suggests ideas in the design and implementation of marketing plans for each product or service being offered.
Responsible for the availability and completeness of the necessary preparations/details prior to the actual schedule of the confirmed function.
Does all necessary introductions needed between the banquet services associates and the organizer of the event.
Coordinates, consults and supervises proper set up of function rooms as well as decorations.
Familiarity on the inventory of banquet facilities and equipment in terms of dimensions and measurement and other related function equipment.
Knowledge and Skill Requirements:
Candidate must possess at least Bachelor's/College Degree
At least 2 year-experience in Sales and Operations in a similar industry
Required Skill(s): communication skills, leadership skills, organizing and has initiative.
Excellent negotiation skill and data analysis
Proficient in generating reports, spreadsheets, databases, records and other documents using Microsoft Office.
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Cucina Higala
About the company
Reservation Admin (QA Level) | Onsite | Night Shift | ASAP
Staff Outsourcing Solutions, LLC
Cebu, Cebu₱20,000 - 25,000 per month
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About the company