billing supervisor - Quezon City, ncrUnitedHealth Group

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) Primary Responsibilities: Educate external customers / payers on payment options, billing information (e.g., where to send payment when invoices are due information contained on invoices), and/or services (e.g., eService Invoice Inquiry), as appropriate Inform customers / payers of billing problem / issue findings and resolution as appropriate - Contact external customers / payers to keep them informed of outstanding balances and required payment, as appropriate Conduct training (e.g., on - line demonstration ULearn knowledge base invoice inquiry) with internal and/or external customers / payers (e.g., new account managers new sales staff pricing teams) on how to access, review, and/or remit payment for invoices Receive billing issues / information (e.g., enrollment contract language pricing explanation of medical benefits) and gather relevant data to resolve Advanced - Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy Collaborate with internal partners (e.g., brokers, account managers) and/or external customers / payers to resolve customer issues - Provide requested reports and documents (e.g., invoices payment histories 5500 Forms Schedule A / C) to internal and/or external customers / payers (e.g., brokers account managers) Create and/or distribute documentation to inform internal and/or external customers / payers of new processes, procedures, or general changes to billing operations - Input information and/or determine appropriate medical codes from relevant resources (e.g., EMR physician documentation) in order to generate claims for payment Ensure accurate processing and completion of denied claims Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate of any 4 year course 2 years BPO Team Leader Experience Handled Healthcare Collections
Monster

Philippines
Permanent
Full-time