bilingual Customer support representative spanishConectys Philippines, Inc.

JOB DESCRIPTION
Role:
The Bilingual Customer Support Representative validates the compliance of different types of content (e.g. documents, reviews, images videos, etc.) submitted by members/users of an application against a set of moderation rules, approving for publication only of the content consistent with them.
 
JOB QUALIFICATION
Qualifications:
English Proficiency should be B2 in both written and spoken
The Second Language (Spanish) should be C1 written and Spoken.
Internet use (navigate on the Internet, searching the information, search engine, email, using an e-mail address, sending and receiving emails, inserting a signature, filter usage, password change)
Minimum 1-year expertise in the BPO industry (Contact Center, back-office support, inbound/outbound voice or non-voice account, Content Moderation)
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Customer Service
Accurate Data Entry, Customer Care Support, Customer Experience