ayala / client advocates / - neks jobNeksJob Philippines

Description
Job Description:
•Our Customer Service Representatives & Technical Support Representatives are vital members of our
company. You will field customer inquiries and find innovative ways to respond. You will have the chance to
work in a highly collaborative and engaging environment that provides dynamic work experience with different
cultures as well as unlimited opportunities to grow your potential and develop your career.
Your responsibilities:
• Handle and carefully respond to all customer inquiries via inbound calls and email
• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Appropriately and adequately communicate with customers
What we're looking for:
• Filipino citizen or with equivalent legal status
• Proven oral & written English communication skills
• Strong logic and problem-solving skills
• Availability to work through various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills
Requirements
Minimum education level: Vocational
Language(s): English
Availability for travel: Yes
Availability for change of residence: No

₱ 18,000.00 monthly ·  National Capital Region ·  Today, 04:25 PM
Work type
Full Time