authorization Billing specialistClark Outsourcing

About the job Authorization Billing SpecialistPosition Title: Authorization Billing SpecialistWork Set Up: On-siteSchedule: 10:00 PM - 7:00 AM PHTJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, PampangaQuick Rundown:Responsible for managing service authorizations, billing, and payment posting under the organization's Financial Management workflow. This role ensures that authorized services match billed services and supports families, service coordinators, and internal teams with inquiries and account maintenance.What You'll Do:Receive, review, and validate service authorizations ensure all required information (units, dates, amounts, provider details) is complete and correctMonitor for expiring or incomplete authorizations and follow up with appropriate parties for missing documentationProcess billing based on validated authorizations and submit for payment postingInput, update, reconcile, and analyze account activity; ensure accuracy and integrity of billing and payment recordsReconcile daily receipts and remittances with posted paymentsInvestigate and resolve discrepancies between authorized amounts and billed amountsMaintain audit-ready documentation of authorizations, billing, payments, adjustments, and account historyServe as a point-of-contact for customer service inquiries from families, providers, or service coordinators regarding authorizations or billingCollaborate with billing, customer service, and management teams to ensure account accuracy and workflow efficiencyPerform other related administrative or operational duties as assignedWhat We're Looking For:Minimum of 2 years' experience in billing, authorizations, financial administration, or similar role (preferably in healthcare or managed services)Proficient with Microsoft Office tools (Word, Excel) and email/computer applicationsExcellent communication skills (verbal and written), including phone supportStrong organizational, analytical, and data-entry skills with high attention to detailAbility to handle substantial amounts of data, make correct judgments, and maintain accuracy under pressureAbility to multitask, prioritize effectively, and meet deadlinesAbility to work independently and collaboratively within a team environmentProactive, "can-do" attitude; willingness to assist beyond core tasks when neededWhy You'll Love Joining the CO Fam!At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.Here's what's in store for you:Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!
Clark Outsourcing

Angeles City, Pampanga
Permanent
Full-time