Associate manager - qualityTech Mahindra

ASSOCIATE MANAGER - QUALITY
 
Roles and Responsibilities:
Analyze current situation (As-is), identify improvement opportunities and recommend measures (To-be) to re-engineer processes
Act as a Change Agent and work closely with Operations to optimize Customer Value in multiple client engagements
Should liaison with the Process Heads / Client to Identify Opportunity Areas & Prepare and Implement Improvements
Will be leading for both Retail & Technical Clients across multiple locations in Philippines
Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement
Ensuring Internal and External Quality metrics are being met
Problem solving and developing innovative solution
Assisting Special Projects and performing other duties as assigned
Driving ROI / Value Added approach
Requirements:
Minimum experience of 4 years in Quality
Total  experience of 4 to 6 years with minimum 2 years in supervisory role
Candidate should be a Graduate (10+2+3) as applicable in Philippines
Strong engagement, communication, presentation and inter-personal skills
Should have good documentation skills –Word, Excel, Power Point & Visio
Knowledge of Lean / Six Sigma will be an added advantage
Reporting Relationship:
Manager
Quality Manager
Subordinate (s)
QA Supervisor, Sr QA and Associate QA

Managerial / Supervisory