associate - Customer Service and sales chat consultant - work at homeSutherland

Job Description: Sutherland is looking for a self-motivated, team-oriented and career-oriented person to join us as a Customer Support & Sales - Chat Consultant. We are a group of driven and hard-working individuals. If you are looking to build a f Job Description: Sutherland is looking for a self-motivated, team-oriented and career-oriented person to join us as a Customer Support & Sales - Chat Consultant . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to: Be the point of contact: provide our clients with exceptional support and service while working from their remote or home office. Define Sutherland Reputation: Be the voice of a high-profile client. Go the Extra Mile: Support customers on billing, cancellations, product features, and upgrades. Work From the Comfort of their Home: over chat, to make a difference in the lives end-users. Be Dynamic: perform in a continuously changing, fast-paced environment. Be a Team Player: join a supportive team environment where their contributions are recognized and celebrated. Qualifications: Our most successful candidates will have: Fluency in written and spoken English, with strong written communication skills High school diploma or GED High level of accuracy when completing tasks Basic PC keyboarding skills basic Microsoft Office (Outlook, Word, Excel) experience Multi-tasking skills, showcased through the use of several applications experience working with CRM applications preferred Sales experience is also an asset Minimum Home Office Requirements: Computer: 2.0 Ghz Dual Core or better processor, 10 GB RAM (some employment opportunities require a minimum of 4 GB RAM), 10 GB available hard drive space, Sound card, Windows 7, including Windows 8 and 8.1 (Note: some employment opportunities are available for consultants with only Windows Vista installed). Headset: USB,Dual ear (designed to minimize audio interference from outside sources).
Monster

Philippines
Permanent
Full-time