Associate business analytics specialistThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Standard Reporting
Generate daily/weekly/monthly standard reports according to the documented processes within the SLA
Ensure accuracy and quality of the reports handled before distribution. Able to conduct peer review of teammate's work to check on the timeliness, accuracy and quality of their (the teammate's) work.
Handle investigations and queries about the standard reports generated and distributed
Ensure timely update of standard report inventory to include information about the reports generated
Ensure that the steps indicated in the process documentation are easily understood and followed.
Attends weekly updates for business sponsor, leadership, and other stakeholders. Should be able to present/participate when ask for specifics on the reports handled.
Aligns to data management/data governance regulations and policies
Identify opportunities for process improvement
Adhoc Queries and Reporting
Handles simple to moderate adhoc data and/or report requests. Able to leverage standard reporting to satisfy business needs.
Interacts with stakeholders to understand their information needs, investigate requests and respond to inquiries/requests
Leverages SQL, Access and other reporting tools to build and enhance data queries and reports
Perform select data mining activities, drawing correlations within datasets
Assist team with quality assurance of dashboards and reports, ensuring seamless user experience
Partner wi th Analysts on ad-hoc projects as necessary
Manage reporting user base, including intranet user administration, group mailbox(es) and email report distribution lists (Reporting administration)
How will you create impact
Reporting to the DARE AA Senior Business Analytics Specialist, and working closely with the Director, JH RPS Reporting and Business Intelligence, the Associate Business Analytics Specialist is responsible for creating/distributing daily, weekly and monthly reports. This role also manages communications from stakeholders to provide ongoing timely assistance to inquiries by leveraging business insights and reporting expertise. The desired qualifications and anticipated job responsibilities are listed below. This role is on the night shift.
What motivates you
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
1 - 2 years of reporting & sales metrics
Amenable to work graveyard (8PM-5AM)
Degree in finance, business administration, math, statistics, economics and other quantitative discipline
Knowledge of Salesforce
Proficiency in Power BI, MS Excel, MS Access and other reporting technologies
Experience in data extraction, manipulation, and reporting
Strong organization and project management skills.
Excellent customer focus and a commitment to quality while still meeting deadlines
Effective verbal and written communication skills in English. Demonstrated ability to interact effectively with a variety of stakeholders including mid-level managers
Ability to work independently
Knowledge of SQL and other relational database technologies preferred but not required
Retirement plan services industry preferred but not required
What can we offer you
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer