assoc, Customer svcRaytheon Technologies

Date Posted: 2021-05-23-07:00
Country: Philippines
Location: Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines
Overview of Responsibilities:
Responsible for maintaining quality and consistency of service by supporting the regional MRO team with its customer service needs. Performs duties related to overall customer service. Provides administrative support focal for Regional MRO Customer Service Manager, including both site-specific tasks and regional activities. Confers with customers by telephone, electronically, or in person to resolve moderately complex inquiries and delivery quality services. Adheres to the organization-wide customer service strategy, policies, and procedures concerning customer communication. Monitors and responds to MRO customer service metrics requirements.
Qualifications:
Two to three years of experience in a customer-facing environment. College degree or equivalent educational experience in the field. English fluency (written and verbal); business communication skills preferred. Proficiency with Microsoft Office suite (Outlook, Word, Excel, Powerpoint).
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Raytheon Technologies

Tanauan City, Batangas
Permanent
Full-time