assistant dispatcher/ Operations AssistantElevate and Delegate

We are looking for an Operations Assistant to work on various admin tasks for our US client with a Plumbing Company. You will be working with the client directly so we need someone with an A++ level of English communication skills with high initiative. Please do not apply if you think you're not a good fit for the role.
This is a long-term position and we expect you to work with the client for many years.
ABOUT YOU
Excellent English Communication Skills
Tech-Savvy
Comfortable with Softwares
An eye for details
Able to work with minimal supervision
Must have the initiative to do tasks on their own
As an Operations Assistant, here are your qualities and tasks but are NOT limited to:
Customer Support (Answer phones, text, and email)
Ability to handle 70-100 calls per day
Employee communication (Coordinate with cleaners)
Possess a friendly and empathetic demeanor over the phone.
Ability to take responsibility for making decisions for customer issues.
Scheduling
Ability to write clear and concise emails to prevent confusion.
Salary: $1000-$1200
TECHNICAL REQUIREMENTS
Dedicated workstation at home
Noise-canceling headphone
20 MBPS minimum Internet connection
Backup device and Internet in times of power outages
Elevate and Delegate

Philippines
Permanent
Full-time